Cancel and Replace Cards
Members call one toll-free phone number to promptly cancel and replace an unlimited number of cards in the event of fraudulent use, theft or loss, whether the cards are pre-registered or not. This includes cards that have been fraudulently used on the Internet. We will contact all banks and issuers to de-activate the cards and order replacements.
Fraud Liability Protection1
If a member is held liable for any fraudulent charges on their credit cards, Wallet Security will reimburse the member up to the legal liability. (Please scroll down for important information.)
Optional Credit Card Registration
Register an unlimited number of credit, debit, and cash-machine cards, and those of your spouse and dependent children. Wallet Security does not require that you register your cards for them to be protected.
Emergency Cash and Airline Tickets2
If a member's wallet and tickets are lost or stolen while traveling, Wallet Security will wire emergency cash to the member, and have a prepaid ticket home waiting at the nearest airport.
Identity Fraud Protection
Identity Fraud Assistance and Resolution
In the event a member becomes a victim of identity fraud, they will receive a personal Victim's Assistance Kit. Our representatives will explain how to alert the authorities, such as credit bureaus, card issuers, police, the Federal Trade Commission, DMV and post office to help prevent additional fraud.
Identity Fraud Protection3
Members are eligible for up to $10,000 in identity fraud protection if they incur a covered financial loss from identity fraud.
1 IMPORTANT NOTICE: MEMBER LIABILITY FOR FRAUDULENT CHARGES UNDER FEDERAL LAW: For credit cards: If the card issuer has notified the member of their maximum potential liability, has provided a means for the member to notify the card issuer of credit card loss or theft, and if the credit card contains a way of identifying the cardholder or authorized user, then the member's liability for fraudulent charges made to their account before the card issuer is notified is up to $50.00 for each card. For debit and cash machine cards: Member liability for fraudulent use of their cards is up to $50.00 if the member notifies the card issuer of the loss or theft of the card within two business days after learning of the loss or theft of the card. After that, member liability is up to $500.00 for each card. Or, if the member does not notify the card issuer within 60 days of receipt of a monthly statement showing unauthorized transfers, then the member's liability for each card is up to the total amount of unauthorized transfers that occurred after the 60-day period and before notice, provided that the card issuer establishes that the unauthorized transfers would not have occurred if the member had notified the card issuer within the 60-day period. Member may also be liable for up to $50.00 or $500.00 for each card as described above, as applicable.
2 Member must be at least 100 miles from home and have available credit on a designated card. Emergency cash is charged as a cash advance, and emergency airline tickets are charges as a purchase to your credit card account and both are subject to that account's finance rates.
3 The insurance benefits are being offered nationwide through Trilegiant Insurance Services, Inc. in conjunction with Marsh, Inc. and underwritten by a Member Company of American International Group ("AIG Member Company").