Privacy Policy
Who We Are
Affinion Group ("Affinion Group", "we", "us", or "our") has created this privacy policy statement in order to demonstrate our firm commitment to our visitors' and customers' privacy. The following discloses our information gathering, use and dissemination practices for our web site.
Effective Date: This privacy policy was last updated on October 8, 2007 and is subject to change at any time.
Affinion Group
Address: 100 Connecticut Avenue
Norwalk, CT 06850
Telephone: 203-956-1000
Email: Customer Service
Personal and Non-Personal Information
When visiting our web site in order to enroll in one of our programs, make a purchase, register to use certain services, enter a contest, respond to a survey, or update your information, you may be asked to provide certain personally identifiable information about yourself ("Personal Information"), such as your name, e-mail address, physical address, telephone number, date of birth, mother's maiden name, or Social Security number. For enrollment and purchases, we require a name, physical address, telephone number, and credit card number. You may review and revise any Personal Information we have about you by sending a request to kbuonagura@affiniongroup.com or calling 203-956-1000.
We use Personal Information furnished on order forms to assist us in providing you with our services, fulfill orders and to contact a purchaser when necessary, such as when a delivery may be delayed or when an ordered product is out of stock. Affinion Group may also use this information to notify consumers about new products or services and special promotions offered by Affinion Group or any of its subsidiary companies.
If you do not want to receive future promotional information from Affinion Group or any of its subsidiary companies, you may let us know by sending an e-mail to service@affiniongroup.com, with a "Privacy Policy" subject line. Please include your User Name and the words "block from Affinion Group and its subsidiary companies" in your email.
We may provide Personal Information relating to your transactions with us or our experience with you to our subsidiary companies, including the membership services operated by them (including those existing currently or in the future).
From time to time, we may also share your Personal Information with trustworthy unaffiliated third parties, who offer products or services that we believe may be of interest to you.
We may also request non-personally identifiable information, such as annual income, buying preferences, or your age (also known as demographic and profile data, although this information is optional). We may use this data to improve and enhance your experience on the Affinion Group Web sites. For example, we may use certain preferences you provide to tailor your experience at our site, such as showing you content and sending you notices concerning merchandise and services that may interest you. We may also share this information with others, such as advertisers interested in advertising on the Affinion Group Web sites, in aggregate, anonymous form, which means that the shared information will not contain nor be linked to any personally identifiable information about you or any other person.
Opt-Out Process
If you do not want us to share your Personal Information with unaffiliated third parties (other than those disclosures required or permitted by law), you may let us know by sending an e-mail to service@affiniongroup.com, with the words "Opt-Out" in the subject line.
Your California Privacy Rights
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (1) a list of the categories of Personal Information, such as name, address, e-mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us at CARequests@affiniongroup.com or write to us with a reference to California Disclosure Information at:
Attn: Dept. SB-27
Affinion Group
40 Oakview Drive
Trumbull, CT 06611-4724
We will respond to such written requests within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
Cookies
"Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Almost all Web sites use cookies for these purposes.
We may use "cookies" (a) to customize your visit to the Affinion Group Web site and/or (b) to deliver content consistent with your stated interests and the manner in which you browse and/or buy on our site.
At times, some of our advertisers or their ad serving and tracking providers may set cookies when you select their ad banner and some of our content providers or partners may also set cookies when you visit those portions of our site over which they have control. We do not receive the data collected by those cookies. In addition, we reserve the right to supplement the cookie data which we collect from you with information collected by cookies set by third parties in order to understand how you use the Internet and what products are of interest to you. The information that we receive from these third parties is only aggregate, non-personally identifiable information.
You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your Web browser preferences, in which case you may still use our site, but it may interfere with some of its functionality. Affinion Group does not use cookies to retrieve information from your computer for purposes that are unrelated to the Affinion Group web site or your interaction with the Affinion Group web site.
Internet Protocol (IP) Address
We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address may also be used to help identify you for the duration of a session and to gather broad demographic information. Your IP address will never be linked to any personally identifiable information unless you are in the process of making a purchase, in which case the link between this information will terminate upon your final purchase.
Clickstream
As you use the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a Web site's server. Clickstream data can tell us the type of computer and browsing software you use, the address of the Web site from which you linked to the Affinion Group web site, and in some instances, your e-mail address. We may use clickstream data to determine how much time visitors spend on each page of our site, how visitors navigate throughout the site, and how we may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our web sites. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any Personal Information.
Consent to Processing
By providing any Personal Information to this site, you fully understand and unambiguously consent to the collection and processing of such information in the United States.
Other Sites
Our sites may contain links to other sites. Other sites may also reference or link to our sites. Affinion Group is not responsible for the privacy practices or the content of such other sites.
Security
Securing your personal and non-personal information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Affinion Group, and Affinion Group and you, will be free from unauthorized access by third parties, such as hackers. Only those Affinion Group employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies may be subject to disciplinary action, including possible termination and civil and/or criminal prosecution. Affinion Group utilizes SSL encryption on pages where secure information is transmitted over the Internet. We also use VerisignT as or Certificate of Authority.
Your Acceptance of This Policy
By using this site, you signify your assent to this privacy policy. If you do not agree to the terms of this privacy policy, please do not use our Web site. This privacy policy supersedes all on-line privacy policies and other similar standards previously issued by us specifically for Affinion Group. This privacy policy is subject to updates and other changes from time to time. In the event of any such changes, we will notify all of our customers of such changes in the manner and to the extent required by law. Your continued use of our Web site following the posting of changes to these terms means you accept these changes.