Values & Culture

Affinion Group has been a successful business for over 40 years because of its people. We aim to create a culture where employees are proud of their work and their company. At Affinion we have an open culture that promotes feedback, growth, and rewarding wins; small and large! We recognize success through our BRAVO Rewards program, office events, holiday celebrations and giving back to the community.

Our values lead in our decision-making when interacting with our internal and external stakeholders:

  • Total Performance – We do what we say we will do, use critical judgment and leverage resources appropriately to accomplish amazing amounts of impactful work.
  • Communication – We communicate in a clear and timely fashion with an emphasis on effective two way communication.
  • Trust – We value building and nurturing trust and respect the diversity of knowledge throughout the organization.
  • Customer Focus – We demonstrate our commitment to internal and external customers by anticipating needs and listening to/acting upon feedback to improve overall customer satisfaction/value.
  • Teamwork – We have a genuine desire to work together with a shared sense of purpose to accomplish organizational objectives.
  • Integrity – We conduct ourselves in an objective, honest, and ethical manner. Our actions and words are aligned.

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